To prevent longer waiting times Designfashionline is entitled to making deliveries in multiple shipments. Extra costs with regards to this are paid for by Designfashionline.

Returns
All articles can be exchanged or refunded within 8 days following receipt. Please return the article(s) together with your returnform post-paid.
On the form, please state:
- Date of receipt
- Reason for returning the article
- If you would prefer another article or your money back
- The necessary account information for restitution of the amount paid (which will take place within 2 weeks)
Articles will not be accepted in next cases:
A) if clothing has been worn, washed and/or damaged
B) for hygienic reasons if it concerns goods as make-up, stockings, lingerie, et cetera
C) you have tried to repair a defect yourself
D) you have not followed the guidelines in the manual and/or instructions of use
E) article is incomplete
7. Damaged or faulty articles
If you find an article damaged or faulty (or if we accidentally sent you something wrong), you have to contact us within 3 days after receipt.
Always check the articles on receipt. Due to the fact that many of the products we sell are completely handcrafted, small alterations in model and/or colour may exist.
Please return the article together with your reactionform post-paid (these costs will be compensated by Designfashionline. Please note: only if there is something wrong with the article without your fault).